The goal of the committee is to network with other agencies, share information to help improve quality throughout the region. We also provide education to families when appropriate.

This committee focuses on consumer satisfaction, measuring, monitoring, and improving the quality of care provided, and development of quality systems. Issues examined include: customer satisfaction, individual rights, individual choices, standardization, outcome management, continuous quality improvement process, benchmarking and regulations.

Discussions focus on areas of investigating untoward incidents, corporate compliance, HIPAA, regulatory survey trends and sharing of tools measuring for quality. Committee meets at least quarterly and utilizes presenters from the DDSO, DQA and the community.

See the calendar page for our upcoming meetings

For More Information or to join this committee, contact co-chairpersons:

Tina Tyran; [email protected]

or Maria Torgalski; [email protected]