or Front Line Supervisors, Human Resources, and MSC Supervisors
This program is being offered at no cost for 2017 DDAWNY Members
Based on the best seller book by Hadyn Shaw entitled Sticking Points, this informative and fun presentation will help you not only understand the differences between the four generations working side-by-side within your agency, but how to leverage these differences to help shape your Agency’s future to be best prepared to deal with the emerging changes within the DD world.
Participants will learn about life events that helped shape how each generation approaches work, how they make decisions, and the source of some of their preferences. The session will also include examples of how to use a vetting method based on Shaw’s ideas in reconciling differences surrounding the 12 sticking points identified in the book.
Regardless if you are a member of the Traditionalist, Baby Boomer, GenX or the much discussed Millenial group, this presentation is a must to understand how to turn generational tensions into team results leading to successful outcomes for those you serve!